Frequently Asked Questions (FAQs)
INQUIRE TO PURCHASE
If you’d like to inquire about an available artwork, please contact me for a quote. Shipping costs vary depending on the destination. Once payment is received, paintings are typically shipped within 2–3 weeks. Delivery times depend on your location.
For works currently held by my gallery, please contact the gallery directly to purchase.
PAYMENT PLANS
Custom payment plans are available for original paintings. If you’d like to arrange a plan that suits your budget, please get in touch via my contact form or email candace@calex.studio.
SHIPPING METHOD
Unstretched (rolled in a tube) is the safest method for transporting original paintings and is my preferred shipping approach. Your local professional framer can easily restretch and frame the work to suit your space.
Unless otherwise stated, prices do not include framing.
WORLDWIDE DELIVERY
I ship worldwide and am happy to work with international collectors. If you require international shipping, please contact me so we can determine the best delivery method for you and the artwork.
Many countries have low or no import duties on original artwork. Any applicable customs fees, taxes, or duties are the responsibility of the buyer. Please check your local import regulations.
CONSULTATION
I’m happy to offer guidance on selecting artwork for your space. If you’d like feedback on scale, placement, or curating a piece to complement your interior, please get in touch.
COMMISSIONS
I accept a limited number of commissions each season. If you’re interested in a custom painting, please contact me to discuss your ideas, space, and budget.
RETURN POLICY
All sales are final.
My Buyer Guarantee ensures peace of mind should an artwork be lost or damaged in transit. While damage is rare, if your piece arrives in compromised condition, please contact me within 7 days of delivery and include photos of both the artwork and packaging. I will work with you to resolve the issue.
COPYRIGHT
Candace Alexandres retains all rights to her artwork, including the right to reproduce images of original works.
Artwork may not be copied, reproduced, or licensed without prior written permission.